Posted in Uncategorized on Mar 3rd, 2008
Fully understanding customer support calls is the first step to providing better support. You need to know why customers are calling your call center, and how well your agents are responding to those calls. CallMiner is a speech analytics program that accurately reveals what every customer call is about, and what it means for your […]
Posted in Uncategorized on Mar 3rd, 2008
Besides becoming part of a Greek organization like Alpha Kappa Alpha one of the highlights of membership is living in the sorority or fraternity house. Many members will live in the house during their sophomore years however some may continue to live in the sorority or fraternity house through graduation. Each house and Greek organization […]
Posted in Computer And Internet on Mar 3rd, 2008
When creating colour flyer print advertising you can change the color of the paper you use, and alternate between several eye-catching headlines. You may use color fluers to promote your vacation rental company. While you make these changes you should keep track of which type of layout drives the most business. In addition to home […]
Posted in Computer And Internet on Mar 3rd, 2008
Have you decided to get your MCTS certification and are wondering how to prepare? The best way to prepare is through MCTS certification training. You should know up front, however, that MCTS training is not easy and it is not something that you will just do in a day. Instead, you will need to plan […]